Stop losing valuable insights to chat apps. Build a searchable, SEO-ready community that lowers support costs and drives engagement—fully integrated with your ERP.
TRUSTED BY INNOVATIVE TEAMS WORLDWIDE
In the age of instant messaging, businesses are drowning in noise. Valuable customer solutions and internal knowledge get buried in Slack threads or lost in email chains. ArionERP’s AI-Enabled Forum Software changes the game by turning ephemeral conversations into permanent, searchable assets. Whether you need a customer support community to deflect tickets, an internal knowledge base to empower employees, or a brand community to drive loyalty, our platform delivers. Integrated natively with your CRM and Helpdesk, every post enriches your customer profile, and every solution reduces your support overhead. Stop renting your community on social media—own it, scale it, and monetize it with ArionERP.
Beyond standard discussions—a strategic asset for growth.
Unlike standalone forum scripts, ArionERP connects your community directly to your CRM. See exactly who is posting, their purchase history, and their sentiment score in real-time, allowing for hyper-personalized engagement.
Manual moderation is a bottleneck. Our AI agents work 24/7 to flag toxicity, remove spam, and even auto-tag discussions, ensuring your community remains safe and organized without burning out your team.
Why answer the same question twice? Our system suggests existing forum answers to users before they submit a support ticket, and allows agents to turn forum posts into tickets (or vice versa) with one click.
Chat apps are invisible to Google. Our forums are engineered for SEO with schema markup, canonical URLs, and sitemap generation, turning user-generated content into a massive engine for organic traffic.
Keep users coming back with built-in badges, karma points, leaderboards, and ranks. We help you design engagement loops that reward helpful behavior and identify your top brand advocates.
Your data is your asset. We provide Single Sign-On (SSO), role-based access control (RBAC), GDPR compliance tools, and daily encrypted backups to ensure your community is secure and compliant.
Don't look like a template. Our theme engine allows for complete customization to match your brand guidelines, from colors and fonts to custom layouts and domain mapping.
Go beyond vanity metrics. Our dashboards show you community health, top contributors, sentiment trends, and the direct impact of the forum on support costs and sales pipeline.
Launch in weeks, not months. Our modular architecture and QuickStart packages mean you can have a fully functional, populated, and integrated community platform live faster than the competition.
From strategy to scale, we handle every aspect of your community lifecycle.
Building a forum is easy; building a community is hard. We help you define your purpose, guidelines, and engagement strategy to ensure your launch is a success.
We handle the technical heavy lifting, from server configuration to domain mapping, ensuring your forum software is installed correctly and optimized for performance.
Moving from Lithium, Discourse, or phpBB? We migrate your users, posts, passwords, and SEO equity seamlessly to ArionERP, ensuring no data is left behind.
We design unique, responsive themes that align perfectly with your brand identity, ensuring a seamless visual transition from your main website to your community.
We connect your forum to your core business systems. View forum activity in CRM profiles and convert forum posts into helpdesk tickets automatically.
We configure AI agents to monitor your community 24/7, automatically hiding spam, flagging toxic content, and enforcing your community guidelines.
We design and implement engagement loops using badges, ranks, and points to incentivize the behaviors that matter most to your business goals.
We implement Single Sign-On (SSO) with your existing identity providers (Google, Azure AD, Okta) to remove friction for users and enhance security.
We set up workflows to automatically promote high-quality forum answers into your official Knowledge Base, keeping your documentation living and up-to-date.
We build branded iOS and Android apps for your community, allowing users to engage, post, and receive push notifications on the go.
We configure custom reports that track health metrics, sentiment analysis, and ROI, giving you the data you need to prove the value of your community.
We configure your forum for global audiences, enabling multi-language interface support and auto-translation features for user content.
Want to charge for access? We set up subscription tiers, paywalls, and exclusive areas for VIP members, integrated with your payment gateway.
We deploy secure, internal-only forums for employee collaboration, project discussion, and internal knowledge sharing, protected by your corporate firewall.
We integrate event management tools into your forum, allowing you to host webinars, AMAs, and meetups directly within the community platform.
See how much you can save by deflecting tickets to the community.
Plus invaluable SEO traffic & customer insights.
Real results from real communities.
A rapidly growing project management software company with 500k+ users was overwhelmed by L1 support tickets. The support team was drowning in repetitive 'how-to' questions, leading to slow response times and high agent burnout.
We deployed an AI-enabled community forum integrated with their Helpdesk, incentivizing power users with gamification to answer peer questions.
A heavy equipment manufacturer with distributed R&D and engineering teams struggled with knowledge silos. Valuable technical solutions were lost in email chains, causing different regional teams to solve the same engineering problems repeatedly.
We implemented a secure, private intranet forum with auto-translation, allowing engineers globally to share schematics and solutions.
A direct-to-consumer fitness brand wanted to move their community off Facebook to own the data and experience. Their Facebook group was active, but they had no customer data, no SEO benefit, and were at the mercy of algorithm changes.
We migrated 50k users to a branded ArionERP forum, integrated with their e-commerce store for seamless rewards and product discussions.
Head of Support, TechStream Solutions
"The integration with the Helpdesk is flawless. We turn forum posts into tickets and back again. It’s the most efficient workflow we’ve ever had."
Community Manager, EduLearn Pro
"ArionERP's gamification features are brilliant. We saw a 3x increase in daily active users just by implementing the badge system."
CTO, FinSecure Bank
"Security was our top concern. The RBAC and SSO capabilities of ArionERP gave us the confidence to launch our customer community."
HR Director, LogiTrans Global
"Our internal forum has transformed our culture. Drivers and dispatchers finally have a place to connect and share on-the-road tips."
Product Owner, DevTools Inc.
"The feedback loop is incredible. We use the forum to beta test features, and the AI sentiment analysis tells us instantly what's working."
Marketing VP, GreenHome Goods
"We finally own our community. The SEO traffic we get from user discussions has lowered our CAC significantly."
Enterprise-grade stack for scalability and performance.
Choose the deployment that fits your business needs.
Ideal for SMBs & Mid-Market
Instant Activation
Get StartedFor Regulated Industries
2-4 Weeks Deployment
Contact SalesFor Strategy & Growth
Ongoing Retainer
Learn MoreChat apps are black holes for knowledge. Forums create searchable, SEO-indexed assets that work for you 24/7, deflecting tickets and driving organic traffic.
Our AI-Enabled moderation filters spam, flags toxicity, and even auto-answers common questions using your knowledge base, reducing manual work by 80%.
ArionERP Forum Software is a module within our ecosystem. If you use our Core, it's a one-click activation. If standalone, our QuickStart gets you live in 2 weeks.
Turn your customer base into your best support team. Reduce ticket volume by up to 40% within the first 6 months.
