ERP for Service-Based Companies: Unify Operations, Maximize Profitability.
Finally, an ERP that understands your business isn't about widgets—it's about projects, people, and performance.
Stop the chaos of spreadsheets and siloed apps. Gain a single source of truth to drive growth.
Why ArionERP is the Right Choice for Your Service Business
Generic ERPs are built for manufacturing lines. We're built for your bottom line. Discover the ArionERP difference—a platform engineered from the ground up to solve the unique challenges of service-based companies.
Built for Services, Not Factories
Our ERP isn't a repurposed manufacturing tool. It's a purpose-built solution with project management, resource allocation, and complex billing at its core, designed for how service businesses actually operate.
Drive Predictable Profitability
Move beyond guesswork. Gain real-time visibility into project costs, resource utilization, and profit margins. Make data-driven decisions to ensure every project and client is profitable.
A Single Source of Truth
Eliminate the chaos of disconnected spreadsheets, CRM, and accounting software. ArionERP unifies your data, providing a complete, 360-degree view of your operations, from lead to final invoice.
Deep Industry Customization
Whether you're a consulting firm, an IT service provider, or a field service team, our platform is flexible. We configure ArionERP to match your specific workflows, terminology, and KPIs.
Seamless, Low-Disruption Implementation
Our expert team follows a proven methodology to get you up and running quickly, minimizing disruption. We handle data migration, configuration, and training so you can focus on your business.
A True Partnership Approach
We're more than a software vendor; we're your partner in growth. With dedicated support and a 95% client retention rate, we are committed to your long-term success.
Empower Your Mobile Workforce
Your team isn't always at a desk. Our mobile-first design allows for on-the-go time tracking, expense reporting, and project updates, ensuring productivity no matter where your team is working.
AI-Powered Intelligence
Leverage the power of AI for smarter forecasting, resource allocation, and risk detection. ArionERP helps you anticipate challenges and seize opportunities before your competitors do.
Scalable and Secure Platform
Built on a robust, enterprise-grade architecture, ArionERP grows with you. From startup to enterprise, our platform provides the security, reliability, and scalability you need to expand with confidence.
An End-to-End Solution for Service Operations
ArionERP provides a comprehensive suite of integrated modules designed to manage the entire service lifecycle, from initial client engagement to final project delivery and billing.
Project Management & Accounting
The heart of your service operations. This module provides a unified platform to plan, execute, and monitor projects, ensuring they are delivered on time and on budget. It seamlessly integrates project tasks with financial data for unparalleled real-time profitability tracking.
- Real-Time Profitability Tracking: Instantly see budget vs. actuals for every project, task, and resource.
- Integrated Workflows: Connect project milestones directly to billing schedules and revenue recognition.
- Collaborative Workspace: Centralize project communication, file sharing, and task management to keep teams aligned.
Resource Management
Optimize your most valuable asset: your people. Our resource management tools help you schedule the right person for the right project at the right time, maximizing utilization and preventing burnout. Gain clear visibility into team availability, skills, and capacity.
- Maximize Billable Utilization: Use skills-based scheduling and capacity planning to keep your team productive and profitable.
- Prevent Burnout: Visualize team workloads to ensure equitable distribution and maintain employee satisfaction.
- Accurate Forecasting: Forecast future resource needs based on your sales pipeline to make informed hiring decisions.
CRM & Sales Management
Manage the entire client lifecycle from a single platform. Our integrated CRM helps you track leads, manage your sales pipeline, and nurture client relationships. Convert more opportunities into profitable projects by seamlessly transitioning from sales to project delivery.
- 360-Degree Client View: Access all client interactions, projects, invoices, and support tickets in one place.
- Seamless Sales-to-Project Handoff: Automatically create projects from won opportunities, transferring all relevant data.
- Accurate Sales Forecasting: Track your pipeline and generate reliable revenue forecasts to plan for growth.
Financial Management
Gain complete control over your company's finances. Our robust accounting module automates core financial processes, from general ledger and accounts payable/receivable to complex revenue recognition, ensuring compliance and providing real-time financial health insights.
- Automated Accounting: Reduce manual data entry and close your books faster with automated financial workflows.
- Complex Revenue Recognition: Handle multi-element arrangements and comply with standards like ASC 606 effortlessly.
- Real-Time Financial Reporting: Generate instant P&L statements, balance sheets, and cash flow reports for strategic decision-making.
Time & Expense Tracking
Capture every billable minute and expense accurately. Our intuitive tools make it easy for your team to submit timesheets and expense reports from any device, ensuring timely and accurate project costing and client invoicing.
- Mobile-First Entry: Allow your team to track time and snap expense receipts on the go, increasing accuracy.
- Automated Approval Workflows: Streamline the approval process for managers, reducing administrative overhead.
- Direct Link to Billing: Ensure all approved time and expenses flow directly to client invoices, preventing revenue leakage.
Billing & Invoicing Automation
Get paid faster and more accurately. Automate your entire invoicing process, from generation to delivery. Handle complex billing scenarios like time and materials, fixed-fee, and recurring contracts with ease, improving cash flow and reducing administrative costs.
- Flexible Billing Models: Easily manage various contract types within a single system.
- Reduce Billing Errors: Automate invoice creation based on approved timesheets and expenses to eliminate manual mistakes.
- Improve Cash Flow: Accelerate your billing cycle and use automated reminders to reduce days sales outstanding (DSO).
Professional Services Automation (PSA)
A holistic solution designed for professional service firms. Our PSA capabilities combine project management, resource management, time tracking, and billing into a single, cohesive system to manage the entire bid-to-bill lifecycle and optimize service delivery.
- End-to-End Lifecycle Management: Manage everything from quoting and SOWs to project execution and final billing.
- Optimize Service Margins: Gain deep insights into the profitability of every client, project, and service line.
- Standardize Delivery: Use project templates and best practices to ensure consistent, high-quality service delivery.
Field Service Management (FSM)
Optimize your field operations from dispatch to invoicing. Our FSM module empowers you to efficiently schedule and dispatch technicians, manage work orders, track parts, and provide mobile access to critical information, improving first-time fix rates and customer satisfaction.
- Intelligent Dispatching: Automatically assign the best technician for the job based on skills, location, and availability.
- Mobile Technician App: Equip your field team with all the information they need to complete jobs efficiently on-site.
- Real-Time Service Tracking: Provide clients with real-time updates on technician arrival times and job status.
Subscription & Recurring Billing
Automate and scale your subscription-based services. This module manages the entire subscription lifecycle, from sign-up and recurring billing to renewals and revenue recognition, making it ideal for SaaS companies and managed service providers (MSPs).
- Automate Recurring Revenue: Set up complex billing schedules and let the system handle invoicing and payments automatically.
- Manage the Full Lifecycle: Easily handle upgrades, downgrades, prorations, and renewals.
- Key SaaS Metrics: Track critical metrics like MRR, ARR, churn, and customer lifetime value (CLV) out of the box.
HR & Employee Management
Streamline your HR processes and empower your employees. Our HR module centralizes employee data, manages onboarding, tracks leave, and handles payroll. By integrating HR with project data, you gain a complete picture of your workforce costs and productivity.
- Centralized Employee Data: Maintain a single, secure record for all employee information, from contact details to performance reviews.
- Automated Leave Management: Simplify leave requests and approvals with automated workflows and clear visibility into team schedules.
- Integrated Payroll: Connect timesheet data directly to payroll processing to ensure accurate and timely payments.
Business Intelligence & Analytics
Turn your operational data into a strategic asset. Our BI and analytics tools provide powerful, customizable dashboards and reports that give you deep insights into every aspect of your service business, from financial performance to project delivery efficiency.
- Customizable Dashboards: Create role-based dashboards to give every stakeholder the KPIs that matter most to them.
- Drill-Down Capabilities: Go from a high-level overview to granular transaction-level detail with just a few clicks.
- Predictive Analytics: Leverage AI to forecast future trends, identify potential project risks, and optimize resource planning.
Helpdesk & Client Support
Deliver exceptional post-project support and manage client issues effectively. Our integrated helpdesk module allows you to track support tickets, manage SLAs, and provide timely resolutions, strengthening client relationships and opening up new revenue opportunities.
- Centralized Ticket Management: Track all client issues from submission to resolution in a single system.
- SLA Management: Define and monitor service level agreements to ensure you meet client expectations.
- Knowledge Base Integration: Build a self-service portal for clients to find answers to common questions, reducing support workload.
Procurement & Purchase Management
Control project-related spending and streamline your procurement process. Manage purchase orders, track vendor bills, and link procurement costs directly to specific projects to ensure accurate job costing and budget management.
- Project-Based Procurement: Assign purchase orders directly to projects for accurate cost tracking.
- Automated Approval Workflows: Implement spending controls with customizable approval chains for purchase requests.
- Vendor Management: Maintain a central database of vendors, track performance, and manage payments efficiently.
Inventory Management for Services
For service businesses that also manage parts or products (e.g., IT services, MRO, field service). This module helps you track inventory levels, manage stock across multiple locations (like technician vans), and link part consumption directly to work orders and invoices.
- Track Service-Related Stock: Manage inventory of spare parts, equipment, or any physical goods used in service delivery.
- Multi-Location Tracking: Keep track of stock in warehouses, service centers, and even individual technician vehicles.
- Automated Reordering: Set reorder points to automatically trigger purchase requests and avoid stockouts of critical parts.
API & Third-Party Integrations
ArionERP works seamlessly with the other tools you rely on. Our robust API and pre-built connectors allow for easy integration with your favorite CRM, payroll, marketing automation, and other specialized software, ensuring a truly connected business ecosystem.
- Robust REST API: Build custom integrations to connect ArionERP with any proprietary or third-party system.
- Pre-Built Connectors: Save time with out-of-the-box integrations for popular platforms like Salesforce, HubSpot, and QuickBooks.
- Synchronized Data Flow: Ensure data consistency across your entire tech stack, eliminating manual entry and errors.
Ready to Transform Your Service Operations?
Stop letting operational friction limit your growth. See how ArionERP can provide the clarity, control, and efficiency your business needs to thrive.
Schedule Your Personalized DemoTailored Solutions for Your Service Industry
We combine our powerful, flexible ERP platform with deep industry expertise to deliver solutions that speak your language and solve your specific challenges.
Professional Services
Consulting, Marketing, Legal, Accounting
IT & Software Companies
MSPs, SaaS, Custom Development
Field Service Management
HVAC, Plumbing, Maintenance
Maintenance, Repair & Overhaul (MRO)
Equipment, Industrial Services
Logistics & Fleet Management
Transportation, Supply Chain
Staffing & Recruiting
Talent Acquisition, Workforce Solutions
Non-Profit Organizations
Grant Management, Program Delivery
Architecture & Engineering
Project-based design and construction firms
Real Results for Service-Based Businesses
Don't just take our word for it. See how we've helped companies like yours overcome their biggest operational hurdles and achieve remarkable growth.
ProServ Consulting: From Margin Mystery to Profit Predictability
Industry: Management Consulting
Client Overview: ProServ Consulting is a mid-sized management consulting firm with 75 consultants. They were experts at advising clients but struggled internally with disconnected systems for time tracking, project management, and invoicing. This led to significant revenue leakage and an inability to accurately forecast project profitability, hindering their growth plans.
"We were flying blind on our most critical metric: project profitability. ArionERP connected all the dots. Now, I can see our real-time margins on every project, which has completely changed how we scope and manage our engagements."
- Sarah Jenkins, COO, ProServ Consulting
Problem
ProServ's reliance on separate tools meant that project managers didn't have real-time visibility into project budgets, and the finance team spent weeks manually reconciling timesheets against invoices. They were consistently writing off billable hours and under-scoping new projects.
Key Challenges
- Inability to track real-time project profitability.
- Significant revenue leakage from unbilled hours.
- Lack of visibility into resource utilization.
- Time-consuming and error-prone manual invoicing process.
Our Solution
ArionERP implemented its integrated Professional Services Automation (PSA) solution. We unified their project management, time and expense tracking, and financial accounting into a single platform.
- Deployed a central project accounting module for real-time budget vs. actuals.
- Automated the invoicing process based on approved timesheets.
- Provided resource management dashboards to optimize consultant allocation.
- Configured role-based analytics for partners, project managers, and finance.
Innovate IT Solutions: Scaling Recurring Revenue with Confidence
Industry: IT Managed Services (MSP)
Client Overview: Innovate IT is a fast-growing MSP providing subscription-based IT support and project services. Their homegrown billing system, built on spreadsheets and manual invoices, couldn't handle their growth. They struggled with complex billing scenarios, revenue recognition, and managing service level agreements (SLAs).
"Our recurring revenue model is our lifeblood, but managing it was a monthly nightmare. ArionERP's subscription billing module automated everything. We've reduced billing errors to near zero and can finally scale without fear of our back-office processes breaking."
- David Chen, CEO, Innovate IT Solutions
Problem
Innovate IT was spending over 40 hours per month on manual billing. Prorations, upgrades, and usage-based charges were a constant source of errors, leading to customer disputes and delayed payments. They lacked the metrics needed to manage their SaaS-like business model effectively.
Key Challenges
- Inability to scale the manual recurring billing process.
- High rate of invoicing errors and customer disputes.
- Difficulty in complying with ASC 606 revenue recognition standards.
- No visibility into key metrics like MRR, Churn, and LTV.
Our Solution
We implemented ArionERP's Subscription & Recurring Billing module, fully integrated with their CRM and financials.
- Automated the entire subscription lifecycle, from quote to cash.
- Configured complex billing rules for different service tiers and usage models.
- Implemented an automated revenue recognition engine for GAAP compliance.
- Provided out-of-the-box dashboards for tracking MRR, ARR, and other key subscription metrics.
On-Site Field Services: Optimizing the Mobile Workforce
Industry: Field Service Management
Client Overview: On-Site Field Services manages a team of 50 technicians providing installation and repair services for commercial equipment. Inefficient dispatching, paper-based work orders, and a disconnect between the field and the back office led to low technician productivity, repeat visits, and delayed invoicing.
"Our first-time fix rate was suffering because technicians didn't have the right information on-site. The ArionERP mobile app changed the game. Now they have customer history, parts info, and can capture sign-offs instantly. Our customers are happier, and we're billing the same day."
- Maria Rodriguez, Director of Operations, On-Site Field Services
Problem
Dispatchers lacked visibility into technician location and job status, making it difficult to respond to emergency calls. Technicians often arrived at job sites unprepared, and lost or incomplete paperwork delayed invoicing by weeks.
Key Challenges
- Inefficient manual scheduling and dispatching.
- Low first-time fix rates due to lack of information in the field.
- Significant delays between job completion and invoicing.
- Poor visibility into technician productivity and inventory in vans.
Our Solution
ArionERP's Field Service Management (FSM) module was deployed, including the mobile app for all technicians.
- Implemented an intelligent dispatch console with GPS tracking.
- Equipped technicians with a mobile app for work order management, parts lookup, and digital signature capture.
- Integrated field activities directly with inventory and billing modules.
- Provided real-time dashboards for tracking key FSM metrics like travel time and jobs per day.
Our Proven Path to Your Success
We follow a structured, collaborative process to ensure your ERP implementation is smooth, successful, and delivers measurable value from day one.
1. Discover & Strategize
We begin by deeply understanding your unique business processes, pain points, and goals. Together, we map out the ideal solution and create a clear project roadmap.
2. Configure & Integrate
Our experts configure ArionERP to fit your workflows, not the other way around. We handle data migration and integrate with your existing critical systems for a unified tech stack.
3. Train & Deploy
We conduct comprehensive, role-based training to ensure your team is confident and ready. We manage the go-live process meticulously to ensure a seamless transition with minimal disruption.
4. Support & Optimize
Our partnership doesn't end at go-live. We provide ongoing support and work with you to continuously optimize the system, identify new efficiencies, and maximize your ROI.
Seamlessly Integrated with Your Ecosystem
ArionERP features a robust API and pre-built connectors, allowing it to serve as the central hub of your technology stack, connecting with the tools you already use and love.
See What a Unified Platform Can Do
Tired of data silos and operational bottlenecks? Let us show you how a single, integrated ERP can unlock new levels of efficiency and profitability for your service business.
Request a Free ConsultationMeet the Experts Behind Your Success
Our team isn't just made of software developers; it's comprised of seasoned industry experts, solution architects, and business process specialists dedicated to solving your challenges.
Kuldeep K.
Founder & CEO - Enterprise Growth Solutions
Amit A.
Founder & COO - Enterprise Technology Solutions
Girish S.
Delivery Manager - Microsoft Certified Solutions Architect
Prachi D.
Manager, Certified Cloud & AI Solutions Expert
What Our Clients Say
"ArionERP's project accounting module is a game-changer. For the first time, we have real-time visibility into the profitability of every single project. It has fundamentally changed how we operate for the better."
"The transition from our old, clunky system was surprisingly smooth. The ArionERP team managed the entire process, and their training got our team up to speed in no time. The level of support has been outstanding."
"As an MSP, managing recurring billing was our biggest headache. ArionERP automated it all. We've cut our invoicing time by over 80% and significantly improved our cash flow. I can't imagine going back."
"The resource management tools are incredibly powerful. We've increased our overall billable utilization by 10% just by having clear visibility into who is available and what their skills are. It's directly impacting our bottom line."
"The mobile app for our field technicians is fantastic. They have all the job info they need, can track parts, and capture customer signatures on the spot. It's professionalized our entire field operation."
"We chose ArionERP because they understood that we are a service business, not a factory. The platform is flexible and was configured to our exact needs. They feel like a true partner, not just a software provider."
Flexible Plans That Grow With You
We offer transparent pricing and flexible deployment options to fit the needs and budget of your service business, from startup to enterprise.
ArionERP Cloud
Our hassle-free SaaS solution. We manage the infrastructure, security, and updates so you can focus on your business. Predictable annual subscription (OPEX).
View Cloud PlansArionERP On-Premises
For businesses that require maximum control over their data and infrastructure. A one-time perpetual license with an annual maintenance contract (CAPEX).
Explore On-PremisesFuture-Proof Your Service Operations
The Future of Service Delivery is Intelligent
The service industry is evolving. Client expectations are rising, and efficiency is paramount. Success is no longer just about delivering the work; it's about delivering it intelligently. ArionERP is at the forefront of this shift, embedding AI and machine learning into the core of our platform to help you not just keep up, but lead the way.
AI-Powered Service Automation with ArionERP
Imagine an ERP that doesn't just record what happened, but helps you decide what should happen next. Our AI engine analyzes your historical project data, resource performance, and financial outcomes to provide predictive insights. This includes AI-powered project recommendations, intelligent resource allocation to match the best person to a task, and early risk detection that flags projects before they go off the rails. We are building the future of Professional Services Automation (PSA), where your system becomes a strategic advisor, helping you optimize every aspect of your service delivery.
Recognized for Excellence and Innovation
Our commitment to quality, innovation, and client success is recognized by leading industry bodies and, most importantly, by our customers.
Frequently Asked Questions
Have questions? We have answers. Here are some of the most common inquiries we receive about ArionERP for service-based businesses.
Is ArionERP suitable for a small service business?
Absolutely. ArionERP is designed to be scalable. Our "Essential" and "Professional" plans are specifically tailored for small to medium-sized businesses, providing core ERP functionality at an affordable price point. We help you establish a solid operational foundation that can grow with you, so you won't have to switch systems as your business expands.
How long does a typical implementation take?
Implementation timelines vary based on complexity, but our goal is to get you up and running as efficiently as possible. A standard "QuickStart" implementation for a smaller team can take as little as 4-6 weeks. More complex "Enterprise Plus" projects with significant customization and data migration may take 3-6 months. We work with you to establish a clear timeline from the start.
Can ArionERP integrate with our existing CRM like Salesforce?
Yes. We believe in a connected ecosystem. ArionERP has a robust API and offers pre-built connectors for major platforms like Salesforce, HubSpot, and others. This ensures a seamless flow of data between your sales, operations, and finance teams, creating a true single source of truth.
What is the difference between ERP for services and ERP for manufacturing?
The core difference lies in the central business unit. Manufacturing ERPs are built around inventory, bills of materials, and production orders. Service-based ERPs, like ArionERP, are built around projects, people, and time. Our system excels at project accounting, resource scheduling, and complex, service-oriented billing, which are often just afterthoughts in manufacturing-focused systems.
How does your pricing work?
We offer flexible pricing to fit your needs. Our Cloud (SaaS) option is a per-user, per-year subscription, which is great for predictable operational expenses. Our On-Premises option is a one-time perpetual license fee with an annual maintenance contract, which suits a capital expenditure model. We have different tiers (Essential, Professional, Enterprise) based on the number of users and modules required. For a detailed quote, it's best to contact our team.
What kind of support do you offer after we go live?
Our partnership continues long after implementation. We offer tiered support packages, from standard email support during business hours to a 24/7 Platinum plan with a dedicated hotline for critical issues. We are committed to ensuring you get the maximum value from ArionERP on an ongoing basis.
Take Control of Your Service Business Today
Stop letting operational inefficiencies dictate your potential. A unified, intelligent ERP is the key to unlocking predictable profitability, scalability, and a superior client experience.
Fill out the form to schedule a free, no-obligation consultation with one of our service industry experts. We'll discuss your unique challenges and demonstrate how ArionERP can be tailored to drive your success.
- Gain clarity on project profitability.
- Optimize resource utilization.
- Automate your billing and get paid faster.
- Make data-driven decisions with confidence.