Stop juggling spreadsheets. Start delighting customers.
Unify your work orders, technicians, inventory, and billing in one powerful, easy-to-use platform.
We're more than just software; we're your partner in operational excellence. We built ArionERP to solve the real-world challenges that repair and service businesses face every day—inefficiency, poor visibility, and shrinking margins.
Our system uses AI to automate scheduling, suggest the best technician for the job, and predict parts needed, slashing manual work and boosting first-time fix rates.
Manage the entire repair lifecycle, from customer call to final invoice, in one seamless system. Eliminate data silos and communication gaps for good.
Our powerful mobile app gives your team everything they need on-site: job details, service history, parts inventory, and payment processing, even offline.
Dashboards and reports give you a live view of job profitability, technician performance, and operational KPIs, so you can make data-driven decisions.
Provide automated status updates, a self-service customer portal, and accurate ETAs. Turn one-time customers into lifelong fans.
Your business is unique. Our software adapts to your specific workflows, custom fields, and reporting needs without requiring expensive custom development.
Maintain optimal stock levels with real-time tracking of parts usage, automated reorder points, and multi-location warehouse management.
Built on a secure, scalable cloud infrastructure with SOC 2 and ISO 27001 certifications, ensuring your business and customer data is always protected.
Get the power of a Tier-1 ERP at an SMB-friendly price. Start with what you need and seamlessly add modules as your business grows.
ArionERP provides an end-to-end solution to manage every facet of your repair and service operations. Explore our core features designed to drive efficiency, profitability, and customer satisfaction.
Create, assign, and track every repair job from a single dashboard. Capture all necessary details, from customer information and asset history to problem descriptions and required parts, ensuring nothing falls through the cracks.
Our AI-assisted scheduling board makes dispatching a breeze. View technician availability, skills, and location on an interactive map to assign the right person to the right job, optimizing routes and minimizing travel time.
Equip your technicians with our intuitive mobile app. They can view job details, update work status, log parts used, capture photos and signatures, and process payments directly from the field, with or without an internet connection.
Seamlessly connect your field operations with your back office. Track parts from warehouse to truck to job site, generate accurate quotes in seconds, and automatically create invoices from completed work orders, eliminating manual data entry.
We make the transition to a modern repair management system straightforward and seamless. Our proven process ensures you get up and running quickly to see immediate value.
We work with you to understand your unique workflows, pain points, and goals. Together, we map out the perfect configuration for your business.
Our experts configure ArionERP to match your processes, import your data (customers, parts, etc.), and set up your users and permissions.
We provide comprehensive training for your office staff and field technicians to ensure everyone is confident and ready to use the new system effectively.
We're by your side as you launch. Our dedicated support team is always available to answer questions and help you maximize the value of ArionERP.
ArionERP is a versatile platform trusted by service and repair businesses across a wide range of industries. We provide tailored solutions to meet your specific operational needs.
Don't just take our word for it. See how we've helped businesses like yours transform their operations, boost profitability, and enhance customer satisfaction.
A mid-sized HVAC and plumbing company with 50 field technicians was struggling with manual dispatching using spreadsheets and phone calls. They faced challenges with inefficient routing, poor communication between the office and field, and delays in invoicing.
- Michael Harper, Operations Director, ClimateControl Experts
We implemented ArionERP with a focus on the AI-powered scheduling and dispatch board and the mobile field service app. Technicians were equipped with tablets to receive jobs, update status, and generate invoices on-site.
An industrial manufacturing facility's Maintenance, Repair, and Overhaul (MRO) department used a legacy system that couldn't handle preventive maintenance scheduling or provide analytics on equipment failure. Unplanned downtime was a major cost center.
- Jenna Clay, Maintenance Manager, Precision Parts Inc.
We deployed ArionERP's MRO module, focusing on asset management and preventive maintenance schedules. We helped them set up automated PM work order generation and inventory control for critical spare parts.
A regional electronics repair center handling warranty and out-of-warranty repairs for multiple brands was overwhelmed by the complexity of tracking devices, managing different Service Level Agreements (SLAs), and communicating with customers.
- Carter Fleming, CEO, TechRestore Solutions
We implemented ArionERP with a focus on workflow automation and the customer portal. We configured custom repair statuses, automated SLA alerts, and enabled the customer portal for self-service status checks.
ArionERP is built on a modern, flexible technology stack and offers robust APIs to connect seamlessly with the tools you already use, creating a truly unified business ecosystem.
"The switch to ArionERP was the single best operational decision we've made. Our first-time fix rate is up 15%, and for the first time, we have a clear view of job profitability. It paid for itself within six months."
"Managing our fleet of service vehicles was chaotic. ArionERP's mobile app and inventory management gave our technicians the tools they needed to succeed and cut our parts leakage by 20%."
"As a small business, we needed something powerful but affordable. ArionERP delivered. The automated customer notifications alone have saved my admin staff 10 hours a week."
"The level of customization is incredible. We were able to tailor the workflows to our exact medical device calibration process, which is something the big-name competitors couldn't do without a six-figure price tag."
"The reporting and analytics are a game-changer. We can now track technician efficiency, SLA compliance, and profitability by contract. It's given us the insights to scale our IT field services business intelligently."
"Implementation was surprisingly smooth. The ArionERP team understood our business and had us up and running in weeks, not months. The support has been top-notch."
Choose the plan that fits your business today, with the flexibility to grow tomorrow. No hidden fees, just powerful software at a fair price. All plans include our core Repair Management module.
For small teams getting started.
For growing businesses that need more power.
For established operations requiring full control.
Need an on-premise solution or have more than 250 users? Contact us for custom pricing.
Our standard implementation for the Repair Management module takes between 2 to 6 weeks, depending on the complexity of your data and workflows. Our QuickStart package is designed to get smaller teams live even faster.
Yes. ArionERP offers pre-built integrations for popular accounting platforms like QuickBooks, Xero, and Sage. We also have a robust API for custom integrations with other business systems.
Absolutely. The ArionERP Field Service mobile app is a native application available on both the Apple App Store for iOS devices and the Google Play Store for Android devices, ensuring a consistent experience for your entire team.
We offer tiered support packages to meet your needs. All plans include access to our online knowledge base and email support. Higher-tier plans offer phone support and dedicated account managers for a more personalized experience.
We take security extremely seriously. Our platform is hosted on world-class cloud infrastructure (AWS/Azure) and we are SOC 2 and ISO 27001 certified. All data is encrypted in transit and at rest, with regular security audits and backups.
See how ArionERP can transform your service operations, empower your technicians, and delight your customers. Schedule a personalized, no-obligation demo with one of our specialists today.
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